Crisis Text Line serves young people in any type of crisis, providing them access to free, 24/7, emotional support and information they need via the medium they already use and trust: text. ***Here’s how it works:
1.A teen texts into CTL anywhere, anytime.
2.A live, trained specialist receives the text and responds quickly.
3.The specialist helps the teen stay safe and healthy with effective, secure counseling and referrals through text message using CTL’s platform
*Every day, thousands of teens face family conflicts, bullying, and abuse, leading teens to depression, self-harm or even thoughts of suicide. *For the first time, data on the volume, velocity and variety of teen crisis is available. *This could lead to smarter research, policies, and community efforts to prevent these crises from happening.
*The dataset provided is a sample of the data set CTL will display publicly. *This sample contains 16,517 rows of data across 25 variables, which fall into three simple categories: (1) location (area code, state), (2) date / time, and (3) issues raised (e.g., bullying, depression). *Specific variables include:
•Conversation ID: unique identifying number for the conversation.
•Time of Conversation Start: timestamp, including calendar date and time of day, to the minute (EST).
•Area Code: area code of the texter’s phone number. This is used as a proxy for location.
•State: location of the texter’s area code, by state.
•Population: population of the state. may be useful for calculations of relative issue prevalence.
•Main Issue: the main crisis issue that the texter raised in the conversation.
•All Issues Raised: all of the crisis issues that the texter raised in the conversation, which may include:
*abuse physical or mental abuse by family member or sexual partner.
*anxiety experience of anxiety about anything, including school or relationships.
*bereavement loss of a family member, loved one, etc.
*bully experience of any type(s) of bullying, including physical, mental, verbal, or cyber.
*depressed experience of sadness or depression.
*eating difficulties with food, including trouble eating or disorders like anorexia or bulemia.
*family difficulties involving family, including divorce or parental abuse.
*friend difficulties involving friends, including losing a friend or having a fight with a friend.
*isolated feelings of isolation or loneliness.
*lgbtq difficulties related to sexual orientation, from coming out as gay to being bullied.
*medical medical troubles or health concerns.
relationship experiences around romantic relationships / dating.
*school experiences related to school.
*self_harm experiences or thoughts of self-harm, including cutting or mutilation.
*sexual_abuse experiences of sexual abuse.
*stress experiences of stress.
*substance experiences around use of substances, including alcohol and drugs.
*suicidal_ideation thoughts about suicide, or dying.
*3rd_party the texter is texting on behalf of someone else.
other the issue raised was something other than those listed above.